Starbucks x Auth0
Delivering a global, multi-platform authentication experience for one of the world’s largest brands.
Status:
Pre-launch
Role:
Product Design, Prototyper, Advocate
Timeline:
3 Weeks
Preview:
https://starbucks.com on mobile
Starbucks wants a seamless, secure auth experience.
As the design lead partnering with Starbucks and Auth0’s solutions engineering team, I helped define and streamline Starbucks’ next-generation authentication experience across mobile apps, web, and retail touchpoints. The project involved mapping complex user journeys from gift card, loyalty, ordering to payments, and resolving fragmentation across legacy auth systems.
I designed a cohesive, branded login and account-management flow tailored to Starbucks' scale and customer expectations, while ensuring secure integration with Auth0’s identity platform. The work helped align teams around a unified experience strategy that could be deployed worldwide.
